How to Choose the Right Roofing Contractor: 10 Questions to Ask

When your roof starts leaking, life doesn’t pause. Rain, snow, or storm damage—these problems don’t care about your schedule. And picking the wrong roofing contractor can turn a quick fix into a drawn-out headache. At Paul & Son Roofing, we’ve helped hundreds of families and businesses get back under a safe roof—day or night.

So, how do you make sure you’re hiring a contractor who’ll truly deliver? Here’s your roadmap to finding a trustworthy pro for everything from emergency roofing to Sealants and Coatings near you—no matter where you live or work.

Why Choosing the Right Roofer Matters 🏠

A roof isn’t just shingles or metal sheets. It’s your home’s umbrella. Your building’s shield. One weak spot, and you risk leaks, mold, or even structural damage. A good roofer keeps your investment safe. A bad one? It’s like patching an umbrella with tissue paper.

Whether you’re facing a midnight leak, planning new construction, or eyeing eco-friendly options, your choice of contractor sets the tone for the project. Mistakes here can mean long delays, wasted money, or repeat repairs.

10 Essential Questions to Ask Every Roofing Contractor

Before you sign anything—or even shake hands—ask these questions. Print, download, or save this checklist. Bring it to every meeting.

1. Are you licensed for roofing work in my area?

   • Different states and cities have their own rules. Ask to see their local license.

2. Do you carry both liability insurance and workers’ compensation?

   • This protects you if someone gets hurt or property is damaged.

3. How long have you been in business under your current name?

   • Look for stability. Scammers often change names to dodge bad reviews.

4. Can you provide recent references for projects like mine?

   • Not just any roof—a flat roof, tile, metal, or whatever you need.

5. What types of roofing systems do you specialize in?

   • From shingle roofing to skylight installation, make sure they’ve done it before.

6. Who will be onsite supervising the work?

   • You want a clear point of contact, not a game of telephone.

7. What is your process if issues or weather delays come up?

   • No job is perfect. How do they handle curveballs?

8. Do you pull required local permits and follow building codes?

   • Skipping this can get you fined—or worse.

9. What written warranties do you offer on labor and materials?

   • Get it in writing. Ask who honors the warranty if the contractor disappears.

10. How do you handle cleanup and debris disposal?

    • No one wants a yard full of nails or broken tiles.

Bonus: Ask if they’re accredited by the Better Business Bureau (BBB), members of roofing associations, or certified by major shingle or material manufacturers. These aren’t guarantees, but they show commitment to training and accountability.

Download Your Free Roofer Interview Checklist (PDF)

Hand this list to every roofer you meet. Take notes. Protect your investment.

Red Flags to Avoid 🚩

Some warning signs are obvious. Others are subtle. Here’s what to watch for:

• No written estimate: If a contractor won’t put details in writing, walk away.
• High-pressure sales: “Sign now or the price goes up!”—That’s not how reputable roofers work.
• Cash-only deals: Avoid anyone who won’t take checks or card payments.
• No local address or phone: Scammers often use P.O. boxes or out-of-state numbers.
• Unusually low bids: If it sounds too good to be true, it probably is. Cheap work often leads to expensive repairs.
• Lack of insurance or license: Ask to see proof. Don’t accept excuses.

If your gut says something’s off, trust it. It’s better to ask one question too many than regret not asking at all.

Checking Licenses & Insurance

Every city and state sets its own rules for roofing licenses. In some places, even small repairs require a permit. Others may demand a licensed contractor for big jobs like roof replacement or new roof installation. Here’s how to check:

• Ask for their license number. Call your local building department to confirm it’s valid and up to date.
• Get a copy of their liability and workers’ comp insurance. You can call the insurance company to verify coverage.
• Check if they’re BBB-accredited or hold manufacturer certifications. These show a track record of accountability and training.

For more on codes and permits, check resources like the [International Residential Code] and your local city or county website.

Understanding Warranties (and What They Really Mean) 📄

Not all warranties are created equal. Ask for details on:

• Material warranty: Covers defects in shingles, metal, or tile—usually from the manufacturer.
• Workmanship warranty: Covers installation errors—offered by the contractor.
• Transferability: If you sell your home, does the warranty follow the roof?
• Duration: Some last a year, some 10 or even 25 years—read the fine print.
• Exclusions: Storms, hail, or improper maintenance can void many warranties.

Get everything in writing. Store the paperwork somewhere safe—next to your home deed or business insurance.

Local Permits & What to Expect

Every job—whether it’s skylight repair, structural repair, or full roof replacement—may require a local permit. Ask your contractor:

• Who pulls the permit?
• What inspections are needed?
• Will city inspectors visit during or after the work?
• If the contractor can’t show you recent permits in your area, be cautious.

Permit rules protect you. They ensure work meets safety standards and building codes.

Practical Tips for Comparing Roofing Contractors

• Meet in person. See how they interact. Are they patient with questions?
• Get multiple estimates. Three is a good number—but make sure each is for the same scope of work.
• Review references. Ask for addresses or photos of past jobs, especially recent ones.
• Check reviews on BBB and major platforms. Look for consistent feedback, not just star ratings.
• Ask about cleanup and safety. Do they use magnetic rollers for nails? Will they protect landscaping?

What About Emergency Roofing Services?

When a storm blows off shingles or a leak soaks your attic overnight, time matters. Emergency roofing isn’t just fast—it’s safe, too. Here’s what a reliable emergency roofer should provide:

• 24/7 phone support and dispatch
• Same-day inspections for leaks or storm damage
• Fast tarping or temporary repairs to stop water intrusion
• Clear communication about next steps and timelines

Always check credentials—even in an emergency. Don’t let urgency override safety or common sense.

Roofing Contractor Credentials: Trust but Verify

Look for:

• BBB accreditation
• Manufacturer certifications (e.g., GAF, Owens Corning, CertainTeed)
• OSHA safety training
• Membership in roofing associations (NRCA, local trade groups)

These badges show commitment to quality, safety, and ongoing training.

Frequently Asked Questions (FAQ)

Q: How can I tell if a roofer is really local?
A: Check their business address, phone number, and references. Ask about recent jobs in your area.

Q: Should I pay a deposit?
A: Small deposits (10–20%) are normal for materials. Never pay full price up front.

Q: How long does roof replacement take?
A: Most single-family homes take 1–3 days, weather permitting. Commercial projects or complex roofs can take longer.

Q: What’s the difference between a manufacturer’s warranty and a contractor’s warranty?
A: Manufacturer covers materials; contractor covers labor and installation.

Local and Seasonal Considerations 🌦️

• Spring and fall are peak roofing seasons. Book early for big projects.
• Storm season brings more emergency roofing calls—be wary of “storm chasers” from out of town.
• Hot climates may require different materials or installation techniques.
• Snowy regions need extra care with insulation, ventilation, and snow load.

Ask your contractor about materials and methods best suited for your area.

Ready to interview your next roofer? Download our checklist, print it, and keep it handy. The right questions make all the difference—whether you need leak repair, new construction, or Sealants and Coatings near you.

Call Paul & Son Roofing now — or reach us anytime at  877-766-7587 .